Leveraging an MSP Can Help You Stay Efficient & Compliant [An Ophthalmology Practice’s Story]

Whether you are a small practice or an enterprise level healthcare provider, managed IT services can help your business optimize its processes, secure your information, keep you HIPAA compliant and allow you to focus your efforts on what matters most- providing excellent patient experiences.  

Here, at Qventive, we work our clients on their unique IT needs. Our main priority is to find solutions that solve your specific issues. Our solutions are created to:   

  1. Fortify the foundation of your technology systems.  
  1. Help optimize your documentation processes and EHR/PM system.  
  1. Ensure consistently excellent patient experiences.  
  1. Remove the burden of regular IT maintenance and upkeep. 
  1. Heighten your security and help maintain your compliance standards. 

An Ophthalmology Practice’s Experience  

Our client, a New Jersey Ophthalmology practice, originally came to us looking for help with their IT security and maintaining HIPAA compliance standards.  

The Frustration    

Our client was constantly stressing over meeting and maintaining HIPAA Security and Compliance standards. While this is a common concern, smaller practices often don’t have a dedicated staff member owning these projects.  Because this practice provides healthcare services to their patients and works closely with insurance carriers, it must operate in compliance. With such a big responsibility and not enough staff to dedicate to the work, our client was worried about losing compliance and putting their business and their patients information at risk.  

The Fix   

Qventive was able to assess their current security infrastructure and practices, identify problem areas, and shore up the gaps quickly and efficiently.  In addition, our clients recognized that they would also need help preparing for Meaningful Use compliance and attestation. Although the process of preparing for compliance assessments and maintaining standards is daunting, they knew they could rely on our expertise. Their employee technology use procedures, security review, vulnerability testing results, and revised security policy proved he made the right choice. 

Building an IT System That Supports Your Providers 

As technology becomes more sophisticated, we are becoming more reliant on it. Technology has become the foundation of healthcare administration, and it is integral to its success. Investing in a good IT network that maximizes your practice’s efficiency and leaves your patients happy is an investment that will pay for itself multiple times over. IT services can save your practice money, give you access to innovative technology, and access new tools that can expand your patient base and increase profits.    

At Qventive, we have the IT solutions, personnel, and partnerships that your company needs to keep your IT networks outfitted and optimized. What sets us apart from other MSPs (Managed Service Providers) and EHR/PM Consultants is while we provide excellent service, we spend the time to learn solutions and software inside and out and maintain strong vendor relationships. In doing so we can truly match our client’s systems with the perfect solutions. With our services our clients receive a direct line to the support they need, with technicians that already know them and their system. 

Let us know what we can do to improve your practice’s technology; book a call with us via the button below.